From Concept, To Design, To Construction, To delivery

Building tomorrows antiques today^®

Our process is informal and simple. When you call us and express an interest in a custom project, we will schedule a time to visit with you. We are very flexible for these meetings. If weekends are the only time you can meet, we will do our best to accommodate your schedule.

We like to meet with you in the place where the project will "live". This way we can get a feel for what it will be surrounded with (colors, textures, styles, etc).

Many times we are approached with photographs or drawings of what the customer is interested in. This has been a great way to get discussions going to narrow down exactly what you want and need.

An important part of this whole process is to establish what the budget is for the project. We need to figure out how to fit wants and needs within the budget. This is very important because the last thing we want to do is get a customer financially overextended on a project. Once we get the preliminary picture of what is wanted along with the budget in which to work, we can do some initial drawings and come up with a rough estimate on what it will cost to design, construct, build and deliver/install the project.

At this point, when you want to move forward, we will put together a written estimate for the project. The written estimate must be approved by you and returned to us with a 50% deposit. The deposit is refundable up until your project goes into production. At that time it is no longer refundable. This is an important step. As we get busier and busier the backlog becomes longer and longer. Until an estimate is signed and a deposit made, your project will not go into the work queue. We have had backlogs up to 6 months during different times of the year.

Once your project is ready to go into production, we will notify you and ask if you have any last minute changes you want. We encourage you to visit the shop and see your project under construction. We've received very positive feedback from people who have been able to watch their project being built. It makes them feel more connected with it where they can see it as it evolves. People have told us that they have a whole new level of appreciation seeing the internals of a piece as it is being built versus just seeing the finished project.

As we get close to completion we will arrange for delivery/installation of your project. This is a very exciting time for everyone. We love to see a project as the final coats of finish go on and bring out the beauty. There will be anticipation as to what the new project will look like in its new home. Then comes delivery day and your project is delivered to you. At delivery final payment is due. You will be given instructions for the "care and feeding" of your new addition. For most projects we take pictures during the construction process. These pictures will be part of what is delivered to you. If you haven't had the opportunity to stop and watch your project being built, the pictures will give you a sense of what has gone into the construction process.

We want to make sure you are totally satisfied with your project and the experience of having a custom project done. We encourage feedback (both positive and negative) so we can improve how we do business. We want to make it is a very positive experience for you.

After all, without customers, we would not have a business.

Areas served:

We proudly serve All of Washington State, Northern Idaho

Never enough clamps in a woodshop.

Vacuum press technology makes for very solid veneer work. Combining this clamping technology with modern glues makes for a very permanent bond that can't be separated.